Monday, July 2, 2018

Check out this great podcast all about Trader Joe's

I was flattered to be asked to contribute to this great podcast, sponsored by Zendesk, on the topic of great customer service. The first episode is, in fact, all about TJ's. Check it out and let me know what you think...

This episode is entitled "Beyond Cookie Butter: The secrets behind Trader Joe's great customer experience.

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